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Credit Limit

Credit Limit

WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan offered to you by a credit institution. On top of what you may have on your account, the credit institution w...

About Jolis International

About Jolis International

We are G7BILL G7BILL is the leading billing automation platform powering tens of thousands of companies. Our mission is to simplify and automate all aspects of operations for online companies. Handling everything from customer signup, to provisioning, management and support, ...

How to change your password

How to change your password

There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your Jolis International account by using the reset password feature on the login page or if you are already logged in to Jolis International account, you ...

What is Shared Hosting?

What is Shared Hosting?

When the time comes to choose where to host your website you’re going to have a ton of options at your disposal. Beyond deciding which company to host with, you’ll also have to decide what kind of hosting package suits you best. Shared hosting is one of the most popular hosting options for t...

Account Opening Documents

Account Opening Documents

As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. The documents you will be required to submit are dependent upon the account that is being created. Bel...

How to redirect your website from HTTP to HTTPS

How to redirect your website from HTTP to HTTPS

Among other recent updates, Google has revealed that one of the factors that influence their search engines would be the presence of an SSL certificate on the website (HTTPS connection). This basically means that properly secured websites would naturally gain more trust in the search engine results...

Help Desk

Help Desk

Submitting a Ticket Request When it comes to getting support from us at Jolis International, submitting a support ticket is one of the best ways to request assistance. To help with this task, it can be helpful to realize the way that our ticketing system works. In this article we'l...

Setting up Gmail for POP3 and SMTP

Setting up Gmail for POP3 and SMTP

You can use the Gmail interface to send and receive emails using an email account you create with your domain. By setting up your domain’s email address as a POP3 and SMTP account in your Gmail account, you can use Gmail as an email client (much like you would use Outlook, Mac Mail, or Thun...

Delays in viewing updates to a website

Delays in viewing updates to a website

Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagation : Occurs if you have changed the location of your website. Caching : Can occur after updating the co...

Scope Of Jolis International Hosting Support

Scope Of Jolis International Hosting Support

At Jolis International we aim to offer the best value hosting combined with superb levels of support for you. Our main aim is to keep your web site and email services up and running at all times by ensuring that our servers are running as fast and securely as possible. To that end it is our respons...

Popular Knowledgebase Articles
How to Fix 503 Service Unavailable Error
If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...

WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...

Delays in viewing updates to a website
Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...

What is an Auth/EPP code?
A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...

How to transfer your website to Jolis International Hosting
Open a ticket that provides the following information: Current Account Details Confirm your current provider and amount of sites you want to migrate. This will help us understan...