Domain Names 6+
Domain Names related questio...
Web Design 4+
Web Design knowledgebase arti...
Email 3+
Email hosting knowledgebase a...
Web Hosting 10+
Web hosting knowledgebase art...
Account 8+
Account related questions and...
Agents 6+
Agents related questions and ...
FAQs 6+
Frequently asked questions an...
Info & Support 1+
Information & Support related...
Clients 2+
Clients related questions and...
Why You Need to Backup Your Website (And How to Do It)
Managing a website is easier than ever nowadays, but that doesn’t mean things can’t go wrong. Your website could get hacked, it could break after an update, or you could delete critical files by mistake – and that’s just for starters. A single backup could save your skin in each of th...
What is Greylisting and how does it work?
What is Greylisting? Greylisting is a powerful Anti-Spam technology that is used to detect if the sending server of a message is RFC compliant . This is done through temporarily blocking unknown senders and caching details of the initial message. Since a majority of SPAM Servers or SPAMBots ar...
How to Install WordPress Manually
This article will cover the steps needed to install WordPress manually. Step 1: Download WordPress Download the WordPress package to your local computer from http://wordpress.org/download/ Unzip the downloaded file to a folder on your local computer. Step 2: Upload WordPress...
How to Fix 503 Service Unavailable Error
If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and considers the PHP-FPM service to be unavailable. The most common cause of this problem is buggy PHP code , s...
What Is a SSL Certificate?
As a website owner, you've probably heard the words "SSL certificate" getting thrown around a lot. When you're first getting your website built all of this technical jargon can seem like you're trying to learn another language. However, if you plan on having your customers input their private in...
How to manage a domain name
In order to manage your domain name information such as but not limited to: WHOIS contact information Nameservers DNS Records PUSH to another account Lock / Unlock EPP Key / Auth Code Enable / Disable Private WHOIS and lots more ... You should: Login to your...
How to transfer a domain name to a new registrar
This article explains how to prepare your domain to be transferred from Jolis International to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly. Important: To avoid any delays, pleas...
How To Code a PHP Redirect - PHP Header Redirect
Redirection in PHP can be done using the header() function. To setup a simple redirect, simply create an index.php file in the directory you wish to redirect from with the following content: Where " http://www.redirect.to.url.com/ " is the URL you wish the users to be redirected too...
How to Reset WordPress Password
If you forget your WordPress password, you can reset it in one of two ways: Use the Lost your password link on the login screen Manually reset the password through the database with DBAdmin (phpMyAdmin) We recommend the last option if you have access to your G7Panel (Hosting Co...
What Is Domain Locking?
Domain Locking is a feature of Top Level Domains (TLD) like .com, .net, .org, .biz, etc.. It prevents changes being made to a domain name such as changes to ownership contact details, changes to a domain’s Nameservers (DNS), the ability to transfer a domain between registrars or to change owner...- How to Fix 503 Service Unavailable Error
- If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...
- WHOIS Email Verification
- We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...
- Delays in viewing updates to a website
- Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...
- What is an Auth/EPP code?
- A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...
- How to transfer your website to Jolis International Hosting
- Open a ticket that provides the following information: Current Account Details Confirm your current provider and amount of sites you want to migrate. This will help us understan...
