Domain Names 6+
Domain Names related questio...
Web Design 4+
Web Design knowledgebase arti...
Email 3+
Email hosting knowledgebase a...
Web Hosting 10+
Web hosting knowledgebase art...
Account 8+
Account related questions and...
Agents 6+
Agents related questions and ...
FAQs 6+
Frequently asked questions an...
Info & Support 1+
Information & Support related...
Clients 2+
Clients related questions and...
How to Reset WordPress Password
If you forget your WordPress password, you can reset it in one of two ways: Use the Lost your password link on the login screen Manually reset the password through the database with DBAdmin (phpMyAdmin) We recommend the last option if you have access to your G7Panel (Hosting Co...What Is Domain Locking?
Domain Locking is a feature of Top Level Domains (TLD) like .com, .net, .org, .biz, etc.. It prevents changes being made to a domain name such as changes to ownership contact details, changes to a domain’s Nameservers (DNS), the ability to transfer a domain between registrars or to change owner...PHP Mail Function Disabled on Shared Web Hosting
We decided to disable the mail function because the mail() function was often used by malicious users on our network to send spam and other unsolicited e-mails. We recommend our customers to use an e-mail library in order to send e-mails, and there are many in which to choose from. PHP...What Is Domain Locking?
Domain Locking is a feature of Top Level Domains (TLD) like .com, .net, .org, .biz, etc.. It prevents changes being made to a domain name such as changes to ownership contact details, changes to a domain’s Nameservers (DNS), the ability to transfer a domain between registrars or to change owner...- How to Fix 503 Service Unavailable Error
- If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...
- WHOIS Email Verification
- We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...
- Delays in viewing updates to a website
- Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...
- What is an Auth/EPP code?
- A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...
- How do I report potential fraud, spoof or unauthorized transactions to JPesa?
- It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...

