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Knowledgebase Articles
Account Profile Rating

Account Profile Rating

According to Jolis International, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the more gold stars you have in your account, the more trustworthy you are to the company as well as the more be...

Agent Sales

Agent Sales

Who are Sales Agents? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizations with authorization. Their job is to basically buy and sell securities in investment and trading firms and ...

Agent Payments

Agent Payments

What are Agent Payments? Sales Agents are also known as Securities and Commodities Sales Agents and they basically do business on behalf of individuals, businesses and or organizations with authorization. Their job is to basically buy and sell securities in investment and trading firms a...

How to change your password

How to change your password

There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your Jolis International account by using the reset password feature on the login page or if you are already logged in to Jolis International account, you ...

What is Shared Hosting?

What is Shared Hosting?

When the time comes to choose where to host your website you’re going to have a ton of options at your disposal. Beyond deciding which company to host with, you’ll also have to decide what kind of hosting package suits you best. Shared hosting is one of the most popular hosting options for t...

Account Opening Documents

Account Opening Documents

As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. The documents you will be required to submit are dependent upon the account that is being created. Bel...

How to redirect your website from HTTP to HTTPS

How to redirect your website from HTTP to HTTPS

Among other recent updates, Google has revealed that one of the factors that influence their search engines would be the presence of an SSL certificate on the website (HTTPS connection). This basically means that properly secured websites would naturally gain more trust in the search engine results...

Help Desk

Help Desk

Submitting a Ticket Request When it comes to getting support from us at Jolis International, submitting a support ticket is one of the best ways to request assistance. To help with this task, it can be helpful to realize the way that our ticketing system works. In this article we'l...

Setting up Gmail for POP3 and SMTP

Setting up Gmail for POP3 and SMTP

You can use the Gmail interface to send and receive emails using an email account you create with your domain. By setting up your domain’s email address as a POP3 and SMTP account in your Gmail account, you can use Gmail as an email client (much like you would use Outlook, Mac Mail, or Thun...

Delays in viewing updates to a website

Delays in viewing updates to a website

Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagation : Occurs if you have changed the location of your website. Caching : Can occur after updating the co...

Popular Knowledgebase Articles
How to Fix 503 Service Unavailable Error
If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...

WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...

Delays in viewing updates to a website
Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...

What is an Auth/EPP code?
A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...

How do I report potential fraud, spoof or unauthorized transactions to JPesa?
It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...