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Scope Of Jolis International Hosting Support
At Jolis International we aim to offer the best value hosting combined with superb levels of support for you. Our main aim is to keep your web site and email services up and running at all times by ensuring that our servers are running as fast and securely as possible. To that end it is our respons...Why You Need to Backup Your Website (And How to Do It)
Managing a website is easier than ever nowadays, but that doesn’t mean things can’t go wrong. Your website could get hacked, it could break after an update, or you could delete critical files by mistake – and that’s just for starters. A single backup could save your skin in each of th...What is Greylisting and how does it work?
What is Greylisting? Greylisting is a powerful Anti-Spam technology that is used to detect if the sending server of a message is RFC compliant . This is done through temporarily blocking unknown senders and caching details of the initial message. Since a majority of SPAM Servers or SPAMBots ar...Setting Up Your POP or IMAP Email Address in Microsoft Outlook 2010
Setting up your cloud email in Outlook is pretty straight forward, however in order to make the process streamlined make sure you have purchased a Cloud hosting plan, have created an email account and have all email software information readily available. The guide follows settings for a POP con...How to Install WordPress Manually
This article will cover the steps needed to install WordPress manually. Step 1: Download WordPress Download the WordPress package to your local computer from http://wordpress.org/download/ Unzip the downloaded file to a folder on your local computer. Step 2: Upload WordPress...How to Fix 503 Service Unavailable Error
If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and considers the PHP-FPM service to be unavailable. The most common cause of this problem is buggy PHP code , s...What Is a SSL Certificate?
As a website owner, you've probably heard the words "SSL certificate" getting thrown around a lot. When you're first getting your website built all of this technical jargon can seem like you're trying to learn another language. However, if you plan on having your customers input their private in...How to manage a domain name
In order to manage your domain name information such as but not limited to: WHOIS contact information Nameservers DNS Records PUSH to another account Lock / Unlock EPP Key / Auth Code Enable / Disable Private WHOIS and lots more ... You should: Login to your...How to transfer a domain name to a new registrar
This article explains how to prepare your domain to be transferred from Jolis International to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly. Important: To avoid any delays, pleas...How To Code a PHP Redirect - PHP Header Redirect
Redirection in PHP can be done using the header() function. To setup a simple redirect, simply create an index.php file in the directory you wish to redirect from with the following content: Where " http://www.redirect.to.url.com/ " is the URL you wish the users to be redirected too...- How to Fix 503 Service Unavailable Error
- If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...
- WHOIS Email Verification
- We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...
- Delays in viewing updates to a website
- Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...
- What is an Auth/EPP code?
- A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...
- How do I report potential fraud, spoof or unauthorized transactions to JPesa?
- It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...

