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Premium Support

Additional Premium Support Options


  • * Too busy! Yet you need help to execute "your called" tasks?
  • * Or you just don't know what to do, despite it being your call...
  • * You just can't figure out how you can achieve that?
  • * You need to change something on your website urgently?
  • * You need help installing an application?
  • * Do you require customization of WordPress, Joomla....
  • * PHP / MySQL / CGI programming consultation...
  • * Web Design consultation...

Whatever questions you may have or what ever that bothers you technically...we have a solution to it...

  • Get Qualified Assistance for less today...
Package Installations and Upgrades
Package Installatons, Upgrades and Removals. Installation of Themes, Plugins, Components and extra modules you would require to run on your website or portal. This applies to Web applications such as WordPress, Joomla, Drupal, JoliSite and etc. Complete backup of your website, Product changes and additions, Add photos and graphics to your website

*Billed Per Ticket / Incidence
Your costUGX46,375.50
TermOne time
SetupUGX0.00
Order now!
glinkblak

Level 1-2 Technical Support
This is handled through help desk, live chat and phone. Basic technical level 1 / level 2 issues such as creating hosting, domain registrations, DNS records management, password resets, website not loading, FTP issues, email issues etc are handled. Most issues in the level 1 / level 2 are resolved through the server control panel like Plesk / cPanel / H-Sphere..etc

*Billed Per Ticket / Incidence
Your costUGX17,615.50
TermOne time
SetupUGX0.00
Order now!
glinkblak

Level 1-3 Technical Support
This is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, back-end support, support line 3, high-end support, and various other headings denoting expert level troubleshooting and analysis methods.

* Most issues here are resolved through the server back-end.
Your costUGX71,900.00
TermOne time
SetupUGX0.00
Order now!
glinkblak