- Help Desk
- Submitting a Ticket Request When it comes to getting support from us at Jolis International, submitting a support ticket is one of the best ways to request assistance. To help w...
- How to Fix 503 Service Unavailable Error
- If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...
- WHOIS Email Verification
- We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...
- Delays in viewing updates to a website
- Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...
- What is an Auth/EPP code?
- A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...
- How to transfer your website to Jolis International Hosting
- Open a ticket that provides the following information: Current Account Details Confirm your current provider and amount of sites you want to migrate. This will help us understan...