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Knowledgebase

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Account Knowledgebase Articles
How to change your password
There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your Jolis International account by using the ...

Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan o...

Account Profile Rating
According to Jolis International, profile rating is a process where by your level of trust is determined based on the number of stars that you have in your account. This means that the...


Popular Knowledgebase Articles
How to Fix 503 Service Unavailable Error
If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...

WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...

Setting Up Your POP or IMAP Email Address in Microsoft Outlook 2010
Setting up your cloud email in Outlook is pretty straight forward, however in order to make the process streamlined make sure you have purchased a Cloud hosting plan, have created an email ...

PHP Mail Function Disabled on Shared Web Hosting
We decided to disable the mail function because the mail() function was often used by malicious users on our network to send spam and other unsolicited e-mails. We recommend our custome...

How to Reset WordPress Password
If you forget your WordPress password, you can reset it in one of two ways: Use the Lost your password link on the login screen Manually reset the password through the databa...