Domain Names 6+
Domain Names related questio...
Web Design 4+
Web Design knowledgebase arti...
Email 3+
Email hosting knowledgebase a...
Web Hosting 10+
Web hosting knowledgebase art...
Account 8+
Account related questions and...
Agents 6+
Agents related questions and ...
FAQs 6+
Frequently asked questions an...
Info & Support 1+
Information & Support related...
Clients 2+
Clients related questions and...
About Jolis International
We are G7BILL G7BILL is the leading billing automation platform powering tens of thousands of companies. Our mission is to simplify and automate all aspects of operations for online companies. Handling everything from customer signup, to provisioning, management and support, ...How to transfer your website to Jolis International Hosting
Open a ticket that provides the following information: Current Account Details Confirm your current provider and amount of sites you want to migrate. This will help us understand the type of migration we'll be managing for you. Allow Us Access Tell us what your current hosting acc...How to Whitelist admin-ajax.php (Ajax Handler)
Several places recommend to block the WordPress admin area with a password. While this certainly is a good idea, implementing it properly is non-trivial. One of the problems is that the WordPress Ajax handler script is located in the admin directory. So password-protecting the admin area will br...How do I report potential fraud, spoof or unauthorized transactions to JPesa?
It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to protect your account (we may limit what you can do on your account until you do so). Here are some types of fra...What should I do if I think there has been unauthorized access to my JPesa data?
A data incident occurs when data is accessed by unauthorized persons or parties, or when there is loss or destruction of data. The security of your account is important to us. We have an extensive system of security protocols and controls in place to ensure we never pass your personal data...What is an Auth/EPP code?
A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name and is assigned by the registrar at the time of registration. You'll need an Auth Code to transfer a domain ...WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that we verify all the contact information supplied for any domain registration is correct. You can read about ...How to Install Joomla Manually
This article will cover the steps needed to install and troubleshoot Joomla manually. TROUBLESHOOTING Why Joomla! 3 Installation Freezes at Creating Database Tables? During Joomla 3 installation you can face the problem of installation "freezing". It is a common issue for those user wh...About Jolis International
We are G7BILL G7BILL is the leading billing automation platform powering tens of thousands of companies. Our mission is to simplify and automate all aspects of operations for online companies. Handling everything from customer signup, to provisioning, management and support, ...Credit Limit
WHAT IS CREDIT LIMIT This refers to the maximum outstanding balance you can have on your account without being penalized. It can in simple terms be comparable to a flexible loan offered to you by a credit institution. On top of what you may have on your account, the credit institution w...- How to Fix 503 Service Unavailable Error
- If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...
- WHOIS Email Verification
- We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...
- Delays in viewing updates to a website
- Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...
- What is an Auth/EPP code?
- A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...
- How do I report potential fraud, spoof or unauthorized transactions to JPesa?
- It's extremely important to report any suspected instances of fraud. If you think your account has been compromised change your password and update your security questions right away to p...

