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Domain Names Knowledgebase Articles
WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...

What Is Domain Locking?
Domain Locking is a feature of Top Level Domains (TLD) like .com, .net, .org, .biz, etc.. It prevents changes being made to a domain name such as changes to ownership contact details, cha...

What Is Domain Locking?
Domain Locking is a feature of Top Level Domains (TLD) like .com, .net, .org, .biz, etc.. It prevents changes being made to a domain name such as changes to ownership contact details, cha...

How to transfer a domain name to a new registrar
This article explains how to prepare your domain to be transferred from Jolis International to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are...

How to manage a domain name
In order to manage your domain name information such as but not limited to: WHOIS contact information Nameservers DNS Records PUSH to another account Lock / Unlock ...

What is an Auth/EPP code?
A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...


Popular Knowledgebase Articles
How to Fix 503 Service Unavailable Error
If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...

WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...

Setting Up Your POP or IMAP Email Address in Microsoft Outlook 2010
Setting up your cloud email in Outlook is pretty straight forward, however in order to make the process streamlined make sure you have purchased a Cloud hosting plan, have created an email ...

How to Reset WordPress Password
If you forget your WordPress password, you can reset it in one of two ways: Use the Lost your password link on the login screen Manually reset the password through the databa...

PHP Mail Function Disabled on Shared Web Hosting
We decided to disable the mail function because the mail() function was often used by malicious users on our network to send spam and other unsolicited e-mails. We recommend our custome...