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Domain Names Knowledgebase Articles
What is an Auth/EPP code?
A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...

How to manage a domain name
In order to manage your domain name information such as but not limited to: WHOIS contact information Nameservers DNS Records PUSH to another account Lock / Unlock ...

How to transfer a domain name to a new registrar
This article explains how to prepare your domain to be transferred from Jolis International to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are...

What Is Domain Locking?
Domain Locking is a feature of Top Level Domains (TLD) like .com, .net, .org, .biz, etc.. It prevents changes being made to a domain name such as changes to ownership contact details, cha...

What Is Domain Locking?
Domain Locking is a feature of Top Level Domains (TLD) like .com, .net, .org, .biz, etc.. It prevents changes being made to a domain name such as changes to ownership contact details, cha...

WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...


Popular Knowledgebase Articles
How to Fix 503 Service Unavailable Error
If you're seeing 503 Service Unavailable errors, this means PHP processes are crashing while executing a script. As a result, the Webserver is not getting a valid response from PHP and co...

WHOIS Email Verification
We are now required to comply with rules in the ICANN Whois Accuracy Program (WAP). This is a new policy introduced by ICANN that will apply to all registered domain names and requires that...

Delays in viewing updates to a website
Why can't I see the changes I made to my website? Changes to your website can take a short while to appear on your web browser, there are two causes for these delays: Propagatio...

What is an Auth/EPP code?
A domain authorization code (also referred to as an Auth Code or an EPP Code) provides an extra level of security for the domain name registration. This code is unique to each domain name a...

How to transfer your website to Jolis International Hosting
Open a ticket that provides the following information: Current Account Details Confirm your current provider and amount of sites you want to migrate. This will help us understan...